Kal Tire — Car Repair in Whitecourt

Reviews of Kal Tire

• Lillian

  Added 2016.08.17

  I do not go out of my way to do a bad a review on a business - I am a business owner myself.
• Sawyer

  Added 2016.08.16

  When we went to pick up the van we were pretty surprised to get a $500+ bill. Not only did they install new brakes but they installed new rotors as well. Those were definitely installed without our permission.
• Axel

  Added 2016.07.20

  My husband inspected the rims as well and noticed scuffing on the spokes and he said there machine doe not scuff rims and they didn’t do it . First off these rims never had an markings on them when we went in and all of a sudden they do. He proceeded to say if we could possibly send them away to get refinished and it would take 3-4 weeks we asked if we could wait till summer and he said nope they need to be sent now.
• Hailey

  Added 2016.05.08

  First off these tires being only two years old and never taken off the Original rims and only used during the winter. How is it possible for it to be ripped about an inch away from the bead and it looked more like it was tore.
• Sofia

  Added 2016.02.28

  About 10 days passed (and my wife's trip was getting closer) so I called again. I talked to the same girl and found out the part had been in for some time. They just didn't call. I got the van booked in for the next available time-slot, two days later.
• Madison

  Added 2016.02.23

  Now we’re out a $600 tire and scratched rims and horrible service I will never give my business to this branch ever again.
• Carson

  Added 2016.02.19

  We got a call from Kal Tire while the van was in their shop and we were informed that the front brakes were in desperate need to be changed. We said go ahead and do.
• Mason

  Added 2015.12.12

  When my husband arrived with a tire to put on my jeep Cherokee to get it home he proceeded to tell us that there machines do not wreck tires when there being taken off and it was not there fault.
• Allison

  Added 2015.08.08

  Good selection of tires. They sold me a set that didn't work on my truck. They were VERY GOOD about taking them back and giving me different tires.
• Samuel

  Added 2015.07.30

  I have lived in Whitecourt for 14 years and we have always gone to Kal Tire.
• Madeline

  Added 2015.04.04

  Worst service ever I took my vehicle in to get my front winter tire looked at as they had a very slow leaks. I had noticed the young guy having troubles taking the tire of the rim as these tires are low pro perelli winter tires on srt rims so there stubborn in the first place he came and asked the guy at the front which I think was a manager for help. Once they got it off they came out and said my bead on my perelli tire was ripped and I needed a new tire.
• Landon

  Added 2015.03.20

  The broken bolt and the run-around surrounding it was annoying, but to be fair they did not charge me for parts or labor to repair it; but I honestly did not know if they were going to do that until I saw my bill. But the new rotors without our permission when we were only told the brakes needed to be redone was too much.
• Daniel

  Added 2015.03.04

  I immediately called Kal Tire and talked to a gentleman there. Right from the get-go he was not really willing to take responsibility for the damage. He said the workers there usually reported that kind of thing. I knew my wife was going on a long trip with the van and I said we just needed to get the part ordered and the bolt fixed even if I had to pay for it. I asked him to order it.
• Charles

  Added 2014.11.09

  All of my tires have been bought at Kal tire in BC and Alta for over 20 years. I had a bad experience about 8 years ago at the Whitecourt store so I decided to use other Kal Tire stores instead. As I don't recall what the bad experience actually was I decided to buy a new set of winter tires so I got a quote yesterday and called this morning to make an appointment. She asked if I could come by the store and give a deposit. I have never been asked that before but I said I could I suppose as I am in town. So I asked if the tires were in stock and if it was possible to get an appointment for Sat. No they were not in stock and if I wanted them by Saturday I would have to pay $20 per tire shipping. The young lady I talked to there was friendly, professional and I would say does a great job representing Kal Tire. I recommend that you avoid this store if possible. The Barrhead Kal Tire, in sharp contrast, offers outstanding service and always has. My tires were not in stock at the Barrhead store either but they will be there tomorrow and I have my Saturday appointment without any of the baloney that the Whitecourt Kal Tire expects the customers to swallow.
• Kaylee

  Added 2014.10.17

  But then, a few months ago, we got the tires balanced on our van and when I went to re-torque them, a few days later, I was a little miffed to see that one of the bolts on the driver's side front tire was missing. It had been sheared off.
• Caroline

  Added 2014.07.02

  On my way from Edmonton to Grande Prairie I got a flat tire, seeing that I've dealt with Kal Tire for ever and purchased 4 new tires for $1200 two months prior I stopped at Kal in Whitecourt, told the fellow at the desk of the situation and that I'm passing by, he said they were to busy and if I left my vehicle they would see if they could do something that day, this was at 10am. So I said can you confirm if you can get it done, he said that they could try. So I drove on a flat to a gas bar and filled my tire and drove to Fox Creek, 80km away, When I got there the tire was flat. Went to OK Tire, they were booked for the day but because of my situation they said to give them about 30 minutes and they would help me out, I was down the road within an hour, great service from OK Tire.
• Kennedy

  Added 2014.06.30

  This was a "Canadian Tire" move on their part and they have now lost our business because of it.
• Natalie

  Added 2014.02.01

  In the future, if I was the manager of Kal Tire, I would instruct my employees to work on their communications. If you screw up admit it and make amends and NEVER install parts without fully discussing it with the customer unless you want a reputation like Canadian Tire's.
• Lydia

  Added 2013.09.27

  Over a week later there was still no reply. I called and talked to a lady at Kal Tire. She could not find anything regarding our van. I once again asked for the part the be ordered even if I had to pay for it myself and I was never outright told that they would cover it.